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Swinton Home Insurance Review

This article was last updated:

Everything you need to know before you buy home insurance from Swinton!

The experts say:

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If you're looking for a home insurance policy that offers some serious protection, then Swinton's Premier insurance might be the one for you. With up to £5000 cover against theft from outbuildings and a generous £250 excess on escape of water claims, you can rest assured your possessions are guarded from any unexpected mishaps. Plus, their 5-Star Fairer Finance rating and garden plant cover mean you won't have to worry about your beloved blooms either. Unfortunately, though, Swinton's Premier isn't recommended by Which? - so if that's a mark of quality you're after, it looks like you'll need to look elsewhere.

What Swinton customers are saying right now:

The Good

  • 😊 Quick and easy to use website with great cover
  • 🤗 Very helpful and friendly staff
  • 😃 Cheaper price offered on another web site
  • 🙂 Good sense of humour
  • 😀 Spoke very good English

The Bad

  • 😡Unexpectedly high premiums
  • 😤Poor customer service
  • 😒Foreign call centres used
Read more customer reviews of Swinton

Swinton customer reviews summary

Swinton home insurance has not been having a good run lately, with customers feeling frustrated and disappointed with their services. From unexpected premium increases to slow response times, the customer experience has been far from satisfactory. Though some customers have noted the helpfulness of a few advisors, overall Swinton's customer service is lacking. It's clear that there is much room for improvement. Rating: 3/10.

Is Swinton one of this year's Top 10 home insurance companies?