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Sainsburys Home Insurance Review

This article was last updated:

Everything you need to know before you buy home insurance from Sainsburys!

The experts say:


Sainsbury's Plus home insurance is a great option for those who are looking for coverage against theft from outbuildings and escape of water claims. With a Fairer Finance Star Rating of 4 stars and an excess on escape of water claims of £350, this policy offers solid protection at an affordable price. And if you have garden plants, don't worry - this policy covers them too! Unfortunately, Sainsbury's Plus doesn't have the coveted Which? Recommended Provider status, so you may want to shop around before making your final decision.

What Sainsburys customers are saying right now:

The Good

  • 👍 Easy to use online claim form
  • 😊 Helpline staff were superb
  • 🤩 Paid the full amount with no quibbles
  • 💯 Quick response and payment
  • 🤗 Liaised with the vet directly taking pressure away

The Bad

  • 🚫 Making a claim can take 5 days to transfer money.
  • 🚫 Received contemptuous treatment from complaints team.
  • 🚫 Increased payments over the past 2 years by over £20 per month without valid reasoning.
Read more customer reviews of Sainsburys

Sainsburys customer reviews summary

Sainsburys home insurance has been gaining positive reviews from customers, with many praising their excellent customer service and swift response when claims were submitted. Many were particularly pleased with the ease of making an online claim and the quickness of payment. However, some customers have experienced issues with transferring funds out of their accounts, as well as having to wait for long periods on the phone while trying to contact customer service. Overall, Sainsburys home insurance is a reliable provider with great customer service and is a good choice for anyone seeking pet or home insurance. Score: 8/10

Is Sainsburys one of this year's Top 10 home insurance companies?