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Policy Expert Home Insurance Review

This article was last updated:

Everything you need to know before you buy home insurance from Policy Expert!

The experts say:


If you’re looking for a home insurance policy that covers theft from outbuildings and has a generous excess on escape of water claims, Policy Expert’s Gold plan is worth considering. It also offers coverage for garden plants and scores four stars on Fairer Finance’s rating system. While the product wasn’t recommended by Which?, it still looks to be a solid choice for those wanting to protect their homes from potential theft and water damage.

What Policy Expert customers are saying right now:

The Good

  • ✅Excellent value for money
  • 🤩Very friendly and knowledgeable staff
  • 📝Straightforward process to fill in details online
  • 👍Clear indication of exactly what is covered in a policy
  • 😃Great customer experience

The Bad

  • 🤬Rip off prices to renew policies even without changes to circumstances 🤯Hard credit searches are done without warning 🤬Poor customer service and uncompromising attitude
Read more customer reviews of Policy Expert

Policy Expert customer reviews summary

Policy Expert home insurance offers customers an affordable way to insure their homes and belongings without having to pay exorbitant prices. Customers have reported a straightforward process and helpful customer service, as well as competitive rates that beat other comparison sites. However, customers have noted that hard credit searches are sometimes associated with taking out small policies, and the lack of a tick box to avoid automatic renewal has been called into question. Despite these complaints, overall customers are happy with the service they receive from Policy Expert home insurance and would recommend them. Rating: 8/10.

Is Policy Expert one of this year's Top 10 home insurance companies?