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NFU Home Insurance Review

This article was last updated:

Everything you need to know before you buy home insurance from NFU!

The experts say:


If you're looking for a home insurance policy that covers your outbuildings and garden plants, then NFU's Home & Lifestyle policy is an excellent choice. Boasting a 3-Star Fairer Finance Star Rating as well as being recommended by Which?, this policy provides up to £5,000 of theft from outbuilding cover and an excess of only £250 on escape of water claims. Plus, it even earned an impressive 79% score from Which?, making it one of the top 14 policies in terms of overall policy and customer satisfaction. You can't go wrong with NFU!

What NFU customers are saying right now:

The Good

  • 🤩 Excellent customer service and understanding of customers in difficult situations
  • 🙌 Quick and efficient processing of claims
  • 🤗 Sensitivity and kindness when dealing with sensitive issues
  • 🤝 Unbelievable courtesy and sympathy
  • 👍 Highly recommended by repeat customers

The Bad

  • 🤬 Unsatisfactory response times when trying to reach customer service
  • 🤯 Difficulties agreeing on a price during car claim process
  • 😡 Not competitively priced compared to other providers
Read more customer reviews of NFU

NFU customer reviews summary

NFU home insurance is an excellent provider for those looking for a reliable and customer-friendly experience. From emergency gallbladder operations abroad to thatched roof repairs, customers have experienced a seamless process that comes with great sympathy and understanding. Whether you're dealing with the death of a loved one or just trying to get the best price on your policy, NFU home insurance provides exceptional customer service every step of the way. With this top-notch service it's no wonder customers come back time and time again. Overall, NFU home insurance receives a score of 9/10.

Is NFU one of this year's Top 10 home insurance companies?