Need help? For AI financial guidance, click here to Ask Marvin

Nationwide Home Insurance Review

This article was last updated:

Everything you need to know before you buy home insurance from Nationwide!

The experts say:


For homeowners looking for a comprehensive insurance package, Nationwide’s Home Insurance is an ideal choice. It provides up to £5000 of Theft from outbuildings cover, and an Excess on escape of water claims of £350, as well as Cover for garden plants. Fairer Finance has awarded it a 5-Star rating and it scored 64% from Which? in the Overall Policy and Customer Score category, ranking it 10th out of 14 policies. So if you want comprehensive coverage for your home, with great value for money, Nationwide’s Home Insurance is a great option!

What Nationwide customers are saying right now:

The Good

  • 💰Great Offer and Fantastic Service - £200 switching bonus
  • 🔥Very helpful and polite staff
  • 🤝Good for section 75 refunds
  • 🧮Useful calculator for first purchases for safety
  • 😀Pleasant branch experience

The Bad

  • 😡 Slow to pass on interest rate rises to savers
  • 😤 Dreadful behaviour towards new customers
  • 😡 Poor online banking system and card readers
Read more customer reviews of Nationwide

Nationwide customer reviews summary

Nationwide home insurance has had a mixed reception from customers, with some finding it helpful and easy to use while others have faced issues such as being unable to make payments or having their accounts frozen for no reason. Despite offering a £200 switch bonus, customers have found the card reader system for transfers to be annoying and inconvenient. Overall, Nationwide home insurance offers a good service in some cases, but is let down by its slow and inconsistent customer service. Score: 6/10

Is Nationwide one of this year's Top 10 home insurance companies?