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Lloyds Home Insurance Review

This article was last updated:

Everything you need to know before you buy home insurance from Lloyds!

The experts say:


Lloyds Home Insurance is an excellent choice for those looking for reliable coverage. It offers up to £5000 cover for theft from outbuildings, and an additional £100 excess on escape of water claims. Unfortunately, garden plants are not covered by the policy. However, Lloyds has earned a 4-star rating from Fairer Finance, and is even recommended by Which? with an overall policy and customer score of 71%. All in all, it's no surprise that this policy places fourth out of 14 policies in the Which? rankings – a sure sign of quality!

What Lloyds customers are saying right now:

The Good

  • 😃 Efficient customer service and follow up
  • 😃 Quick response to emergency cover needs
  • 😃 Good credit score requirements for home insurance quotes
  • 😃 Reasonable cancellation fee for van insurance
  • 😃 Easy access to debt collection information

The Bad

  • 😡 Charged exorbitant fees for early cancellation 🤯 Refused quotes without explanation 🤬 Provided poor service with no follow-up or reference numbers
Read more customer reviews of Lloyds

Lloyds customer reviews summary

Lloyd's home insurance is a source of frustration for many customers, with stories of miscommunication and hidden fees causing financial strain. From cancelled policies to unexpected charges, customers have been left feeling betrayed and taken advantage of. This company has caused more heartache than it has helped, earning a score of 2 out of 10 from this journalist.

Is Lloyds one of this year's Top 10 home insurance companies?