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Home Protect Home Insurance Review

This article was last updated:

Everything you need to know before you buy home insurance from Home Protect!

The experts say:


Home Protect is a home insurance provider that offers customers some decent coverage for their outbuildings, with theft from outbuildings cover up to £1500 and an excess of £250 on escape of water claims. They also offer cover for garden plants which is always a nice addition. Unfortunately, Home Protect falls short in terms of customer satisfaction as they only have a 2-Star rating from Fairer Finance and are not recommended by Which? However, if you need basic coverage at a low cost, Home Protect might be right for you!

What Home Protect customers are saying right now:

The Good

  • ✅ Easy to use website and application
  • ✅ Helpful and efficient customer service
  • ✅ Clear upfront conditions and straightforward policy
  • ✅ Competitive prices
  • ✅ Knowledgeable and personable staff

The Bad

  • 😡Failed to respond to claims and complaints in a timely manner
  • 😡Let customers down with no heating, despite admitting coverage
  • 😡Declined roof damage from storms, claiming it was due to deterioration over time
Read more customer reviews of Home Protect

Home Protect customer reviews summary

Home Protect home insurance has received a wide range of reviews from its customers, with many praising its helpful and efficient service when making claims, clear upfront conditions and competitive prices. Some had issues with their claims not being accepted or delays in getting through on the phone. Overall, Home Protect home insurance offers a reliable and dependable service which is likely to meet most people's needs. Score: 8/10

Is Home Protect one of this year's Top 10 home insurance companies?