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Hastings Home Insurance Review

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Everything you need to know before you buy home insurance from Hastings!

The experts say:


Hastings's Home Insurance is a great choice for those looking for some solid coverage. With up to £5,000 of coverage against theft from outbuildings and £500 in excess on escape of water claims, it's sure to keep your property safe. Plus, if you love your garden plants, you'll appreciate that this policy covers them too. While the Fairer Finance Star Rating of 2-Star isn't spectacular, and Hastings's Home Insurance isn't a Which? Recommended Provider, this policy still provides good value for money.

What Hastings customers are saying right now:

The Good

  • 😊 Easy to purchase insurance policy
  • 😊 High level of customer service
  • 😊 Good follow-up care provided
  • 😊 Simple and easy to understand content
  • 😊 Valued customers and go the extra mile

The Bad

  • 😡 Poor service with stolen car recovery and taking 67 days to get it into a garage for inspection.
  • 😤 Charged £20 for auto-renewing a policy that was not needed, and no refunds available.
  • 😡 Did not provide support during a claim, leaving customer without a vehicle for 2 weeks so far, and unable to get hire car.
Read more customer reviews of Hastings

Hastings customer reviews summary

Hastings home insurance promises to provide an efficient, cost-effective service, but reviews suggest otherwise. Customers have reported long delays in recovery of stolen cars and a lack of communication from representatives. Additionally, an auto-renew fee was charged without prior notice and customers have had difficulty cancelling their policies. On top of this, the app has been deemed unreliable with no response to queries. All in all, Hastings home insurance is a company best avoided. Score: 2/10

Is Hastings one of this year's Top 10 home insurance companies?