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Co op Home Insurance Review

This article was last updated:

Everything you need to know before you buy home insurance from Co op!

The experts say:


The Co op Home Cover Extra policy is a great choice for individuals looking for comprehensive coverage of their outbuildings, as the policy offers up to the full sum insured in case of theft. It also provides generous protection against escape of water claims, with an excess of only £350. Those who are particularly proud of their gardens will be pleased to know that plants are covered by this policy too! With its 5-star Fairer Finance Star Rating and lack of recommendation from Which?, the Co op Home Cover Extra policy is sure to keep your home safe and sound.

What Co op customers are saying right now:

The Good

  • ✅ Highly competitive and fair prices
  • 😍 Helpful and friendly customer service agents
  • 💪 Efficient problem solving
  • 👍 Professional and courteous telephone service
  • 🤗 Quick resolution of claims

The Bad

  • 🤬Charged extra after providing additional security measures
  • 🤯Very long and complicated process to contact customer service
  • 🤮Refused to pay out on claims in a timely manner
Read more customer reviews of Co op

Co op customer reviews summary

Co-op home insurance has been praised for its helpful customer service, competitive prices and efficient processes. However, some customers have experienced technical issues with the payment process and have felt let down by the lack of compassion in some cases. On the whole, Co-op home insurance comes highly recommended for its convenient online services and affordable premiums. Score: 8/10.

Is Co op one of this year's Top 10 home insurance companies?