Admiral Home Insurance Review

The experts say:

What Admiral customers are saying right now:

The Good

• 🤩 Affordable travel insurance for older travellers
• 🙌 Simple process to take out insurance
• ✅ Good cover provided
• 🤗 Clear medical questions when taking out policy
• 😊 Discounts available on policy renewal

The Bad

• 🤯 Awful customer service, long wait times on the phone, and difficulty in resolving claims.
• 🤬 Unclear policies, difficult to change auto-renewal settings, and discriminatory against those unable to use webchat.
• 😡 Unhelpful when trying to resolve disputes, withholding payment of cars, and not providing enough information.

Admiral customer reviews summary

Admiral home insurance offers customers an affordable and comprehensive coverage, but seems to fall short when it comes to customer service. Customers have found themselves waiting on the phone for hours, only to be cut off or receive no response at all. With problems ranging from non-fault claims taking months to settle, to inadequate discounts, it's no wonder customers are quickly losing faith in Admiral home insurance. In a nutshell, if you want a good deal and don't mind dealing with some frustrations along the way, Admiral may be worth a look. Score: 5/10